FAQs

Frequently asked questions

Quick answers about Uplifter Club and Uplifter HQ. Can’t find what you need? Contact our team.

General

What is Uplifter?

Uplifter is all-in-one software for sports organizations. Uplifter Club helps clubs, academies and camps run registration, payments, scheduling and communications. Uplifter HQ helps associations and governing bodies manage memberships, events, compliance and their network of clubs.

Which sports do you support?

Uplifter is set up around your sport’s programs, levels and progressions. Organizations in gymnastics, figure skating, cycling, athletics, curling and many other sports use Uplifter today. See the Sports page for more.

Where is Uplifter available?

We work with organizations across Canada and the United States, with pricing in Canadian and US dollars.

How do I get started?

Book a demo. We’ll walk through how your organization runs today, show you Uplifter, and recommend the right setup.

Is our data secure?

Yes. Security is built into how we handle member data and payments. Read our Security Policy and Privacy Policy for details.

How do I get support?

Existing customers can email support@uplifterinc.com or send a message from our Contact page.

For clubs

How much does Uplifter Club cost?

There are three packages — Core, Growth and Elite — starting as low as $29 USD per month. Federation-affiliated partner clubs save on every package, and annual billing saves more. See Pricing for details.

We use another system today. Can you move us over?

Yes. Coming from another platform? We take care of it. Our team helps move your members, programs and history into Uplifter so you can launch without starting from scratch.

Can families register and pay online?

Yes. Families register and pay online through family accounts, with options like installment plans, waitlists and automated payment reminders.

Does Uplifter connect with our governing body?

Uplifter integrates with many national and provincial organizations — for example, validating Skate Canada memberships during registration — and supports reporting to your governing body.

Is there a mobile app?

Yes. A mobile app is available as an add-on on Core and Growth, and Elite includes a white-labelled app for your club.

What is Hero?

Hero is Uplifter’s built-in AI assistant. Ask it to draft a message to families, find overdue invoices or check which classes have openings. You approve every change.

For associations

What is Uplifter HQ?

Uplifter HQ is one connected platform for national, regional and international governing bodies: memberships and organizations, events and sanctioning, governance and compliance records, and reporting across your whole sport.

How is Uplifter HQ priced?

HQ is priced for your organization’s size and needs. Contact sales and we’ll put together the right offer.

Can our member clubs use Uplifter too?

Yes. With Connected Clubs, your affiliated clubs run on Uplifter Club and stay linked to your governing-body records, so memberships and data flow between them.

How does Uplifter support safe sport?

Uplifter tracks coach and official licensing and certifications, connects with background check providers and learning systems, and collects waivers and codes of conduct during registration.

Who uses Uplifter HQ?

More than 200 associations, from national federations like Cycling Canada to provincial and regional bodies. Read our success stories.