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Updated: April 30, 2016

The Software provided by Uplifter Inc. (herein “Uplifter”) as a service (herein the “Software Service”) is subject to the following Billing and Refund policies as it applies to Uplifter’s customers (herein the “Customer”)

Cancellation and Termination

The Customer is subject to the term of their Customer Agreement with Uplifter. A request to terminate the Service must be provided to Uplifter in writing before the last calendar day of the month to be effective as of the end of the last calendar day of the subsequent month. Any pre-paid amounts will not be refundable. Upon termination, all data and content will be deleted and will be unrecoverable upon cancellation.

Uplifter reserves the right to cancel and terminate accounts or refuse service due to non-payment, abuse of the Service or any other violation of the Terms of Service.

Changing Service Plans

Customers who wish to change Service Plans may do so once within a twelve (12) month period. Customers that wish to change Service Plans more than once in a twelve (12) month period will be subject to a $100 change fee for each subsequent change request. A request to change Service Plans must be provided to Uplifter via email at accounts@uplifterinc.com before the last calendar day of the month to be effective as of the first calendar day of the following month.

For Customers on a term contract that began prior to May 1st, 2016, please see Uplifter’s Term Contract Billing and Refund Policy page.